I can do it directly in our stores in Bata and Malabo, by cash, check or bank transfer.
Do you make quotations?
Yes, coming to our stores where our staff will attend you. For people who can not travel or companies can request quotes through our mail: firstname.lastname@example.org or Malabo@fiag-sa.com.
Are you a wholesaler?
Depending on the products, if we can sell wholesale.
The prices are in francs? Do they include VAT?
Yes, our prices in XAF include VAT (15%)
What are your hours of operation?
Monday to Friday from 7:30 to 12:00 and from 14:30 to 18:00.
Saturday from 10:00 to 12:30
What happens if the shipment is delayed or there is a problem with it?
Once a problem occurs with your order, we will immediately contact you with precise information about the solution.
How long does it take to get my order out?
An order of material between Malabo or Bata can be delivered in 24h to 38 hours.
In case of a special order from outside the country, the delivery times will be according to the material required by the client, the availability of the manufacturers. The dates of arrival of your order will be indicated in the quotations.
What guaranty have the productos?
We are backed by the endorsement of brands and manufacturers.
The guarantee of any product is backed by the purchase invoice.